A recent survey revealed that 73% of financial service companies expect to increase their digital marketing budgets in 2025 to keep pace with emerging trends and consumer expectations.
With the fintech industry evolving rapidly, keeping up with the latest trends has become more important than ever for businesses.
However, many fintech companies struggle to adapt their marketing strategies effectively, leading to missed opportunities and stagnated growth.
In this article, we created a list of 8 fintech marketing trends to help you maximize your marketing efforts.
Let’s start!
The Importance of Fintech Marketing
Keeping up with the latest trends isn’t just a good idea—it’s a must for your fintech company to grow and thrive!
Staying ahead of the curve can help you to:
- Stand out from the competition – With so many fintech companies competing for attention, strategic marketing helps your brand stand out, showcasing what makes your offerings unique.
- Attract new customers – Targeted campaigns raise awareness about your products and services, highlight their benefits, and address specific customer needs, making it easier to attract new clients.
- Boost customer loyalty – Engaging marketing initiatives keeps customers returning by offering valuable education, personalized experiences, and a stronger brand connection—leading to lower churn rates.
- Increase brand visibility – Consistent and impactful marketing helps your brand become more recognizable, positioning your fintech company as a trusted and established name.
- Establish thought leadership – High-quality content and active participation in industry discussions can set your company apart as an expert, boosting credibility and authority.
- Stay compliant and transparent – Use your marketing campaigns to educate customers on regulatory updates, promote transparency, and reinforce trust within the fintech ecosystem.
8 Best Fintech Marketing Trends to Follow in 2025
1. Strong Branding: Create a Memorable Brand Identity
Building a strong brand identity is essential for a fintech business, as it brings you a lot of benefits, such as:
- Trust and confidence – Helps establish trust and credibility in the competitive world of fintech, giving customers the confidence to choose your services.
- Customer loyalty – Makes your company more recognizable and reliable, increasing customer loyalty.
- Market differentiation – Sets your fintech apart, making it easier for customers to notice and choose your offerings over the competition.
- Brand advocacy – Turns satisfied customers into advocates who will eagerly share your fintech solutions with their networks.
However, to stand out, you need a brand that is not only visually appealing but also truly memorable.
This means going beyond logos and color schemes—your brand should capture your company’s values, personality, and unique strengths.
Since 81% of consumers need to trust a brand before purchasing, here are some tips on how to build a strong brand identity:
- Craft a compelling brand narrative – Create captivating messages that connect with your audience and communicate your brand's value to build trust and loyalty.
- Define a distinct personality and tone – Defining a unique brand personality and tone that aligns with your audience's preferences.
- Share an authentic brand story – A powerful brand story that reflects your company’s origins, mission, and values deepens emotional ties with customers.
- Develop consistent brand guidelines – Clear brand guidelines ensure consistent messaging across all platforms, reinforcing recognition and trust.
2. Content Marketing: Build Authority and Trust
In the fintech industry, where navigating complex financial concepts and strict regulations is key, content marketing is essential for building trust and credibility with customers.
Not only is content marketing important, but it’s also cost-effective, as campaigns are 62% cheaper to launch and maintain than other marketing types.
By consistently sharing valuable and relevant information, fintech companies can showcase their expertise, educate their audience, and help address common challenges and concerns.
Here are the types of content that you can create to form a deeper connection with your audience:
- Insightful blog posts – Sharing detailed guides, how-to articles, and industry insights through blog posts helps position your brand as a trusted expert.
- Engaging video tutorials – Producing videos that break down complex financial concepts, explain product features, or provide step-by-step tutorials makes understanding easier for users.
- Eye-catching infographics – Presenting data and statistics with visually appealing infographics and charts helps make information clearer and more digestible.
- Informative podcasts – Hosting podcasts that explore industry trends, interview experts, and share valuable insights lets your audience learn on the go.
- In-depth eBooks & whitepapers – Providing comprehensive eBooks or whitepapers on key financial topics showcases your thought leadership and delivers deep insights.
3. Affiliate Marketing: Drive Growth with Partnerships
Affiliate marketing is when a fintech company partners with individuals or businesses (affiliates) to promote its products or services.
In return, affiliates earn a commission for each customer they bring to the platform.
Over 80% of marketers leverage affiliate marketing tactics to boost their reach and drive sales, showcasing how popular and effective this strategy has become.
If you don’t know how to get started, here are some examples of affiliate marketing strategies:
- Exclusive affiliate offers – To encourage active promotion of your fintech services, offer affiliates special promotions, discounts, or early access to new features.
- Personalized affiliate dashboards – Provide affiliates with custom dashboards that show real-time data on performance, earnings, and audience engagement, fostering transparency and collaboration.
- Incentive-based commission tiers – Implement tiered commissions that reward affiliates with higher payouts as they refer more customers, motivating them to drive more conversions.
- Affiliate training and resources – Equip affiliates with guides, webinars, or product demos to help them better understand your offerings and promote them effectively.
4. Gamification: Boost User Engagement
Adding game-like features to non-game activities has become a successful way to boost user engagement in the fintech world.
Recent research shows that 89% of people would spend more time on an app if it included gamified elements.
By offering rewards, challenges, virtual badges, and interactive tools, fintech companies can make the user experience more fun and immersive.
Here are some ideas on how to implement this strategy:
- Build reward programs – Customers can earn points or badges for their purchases, which can be exchanged for discounts, special offers, or even free products.
- Design app activity bonuses – Users unlock rewards or special features by completing specific tasks within the app or reaching milestones.
- Launch competitions and challenges – Participants can win prizes or gain recognition by submitting user-generated content, solving puzzles, or joining in various challenges.
- Implement progress tracking with achievement levels– Progress bars and level indicators show users their progress, encouraging them to stay engaged with the app or service.
- Create fun quizzes and surveys – Interactive quizzes and surveys become more engaging by offering points, immediate feedback, or the chance to enter prize draws once completed.
5. Personalization: Craft Unique Customer Experiences
Did you know that 71% of customers expect personalized experiences from businesses, and 76% feel frustrated when they don’t get them?
In fintech, personalization means customizing user experiences, communications, and offers based on individual preferences, behaviors, and demographics.
With customers expecting smooth, seamless, personalized experiences, why not use your technology to deliver exactly what they deserve?
Here’s how to make it happen:
- Tailor user interfaces – Customize the interface to match individual preferences and usage patterns, enhancing the user experience.
- Provide personalized recommendations – Use intelligent algorithms to recommend relevant financial products, services, or content based on user behavior and history.
- Customize dynamic content – Update your website, emails, and communications in real-time to match each user’s preferences and actions.
- Automate behavior-based actions – Set up automated processes that respond to user actions, like creating personalized onboarding experiences or sending targeted follow-up messages.
6. Social Media Marketing: Harness Online Platforms to Engage Audiences
Social media is one of the most powerful marketing tools for fintech companies today, as 83% of users say they discover new products and services on a social media platform.
Still, many financial institutions think social media is only for fun, quirky brands and use it uninspiredly.
However, with the right strategy, fintech companies can see huge benefits from using social media.
For example, LinkedIn is ideal for sharing industry insights and professional updates, while Twitter is more suited for quick updates and engaging in conversations around trending topics.
Similarly, although Snapchat and Instagram Stories offer similar features, the content that resonates with users on each platform can vary significantly.
Understanding these differences can help you tailor your content to better connect with each platform’s unique audience.
Here are some tips on how to use social media for your fintech marketing:
- Find your target audience – Choose the right platforms based on where your ideal audience spends the most time, such as Gen Z on TikTok or professionals on LinkedIn.
- Build a community – Use social media to engage in two-way conversations, listen to feedback, and address customer concerns.
- Stay consistent – Regularly post and interact to stay visible and relevant, as consistency is crucial for algorithmic visibility.
- Start small and scale – Begin with one platform, perfect your strategy, and gradually expand to others as your capacity grows.
7. Educational Campaigns: Promote Financial Literacy
Educational campaigns are essential to build trust and help potential users make informed financial decisions.
By offering valuable insights, explaining complex concepts, and promoting financial literacy, you not only engage and empower your audience but also increase the likelihood of consumers purchasing by 131%.
Keep in mind that you’re not just marketing your fintech product—you’re equipping your users with the knowledge they need to take control of their financial future!
Here are some tips on how you can educate your audience:
- Host educational webinars – Organize webinars that simplify complex financial topics with industry experts to educate and engage your audience.
- Develop interactive learning modules – Develop interactive modules on your platform that let users explore financial concepts at their own pace with quizzes and activities.
- Offer fintech masterclasses – Provide masterclasses that give users a comprehensive understanding of your products, helping them use the features more effectively.
- Launch financial literacy challenges – Design challenges that motivate users to improve their financial literacy, offering rewards for reaching key educational milestones.
8. Augmented Reality (AR) Experiences: Increase Customer Interaction
Augmented Reality (AR) is quickly becoming a game-changing trend, adding an exciting and interactive layer to user experiences—and fintech is no exception!
A remarkable 88% of medium-sized businesses currently use or test augmented reality (AR) for various purposes, including sales, collaboration, and product development.
This trend also aligns with users' growing expectations of functional financial services and memorable and interactive experiences.
Here are some ways you can bring AR into your marketing efforts:
- Visualize investment portfolios – Allow users to explore their investment portfolios in AR, offering a dynamic view of their assets and performance.
- Engage with financial simulations – Build interactive AR simulations to help users grasp financial concepts through engaging virtual scenarios.
- Find branches with AR navigation – Implement AR navigation in your app to help users easily locate nearby branches or ATMs with on-screen directions.
- Offer virtual financial guidance – Create virtual financial advisors using AR to guide users through planning, investments, and tailored advice in an interactive format.
Conclusion
As the fintech industry evolves with new technologies and rising customer expectations, embracing these 8 fintech marketing trends will help your brand stand out while delivering more meaningful and engaging user experiences.
Staying on top of these trends will be essential for building stronger relationships, increasing user satisfaction, and maintaining a competitive edge in an ever-changing market.
Wondering how Omnius can help boost your growth?
Schedule a 30-minute call to find out how we can create marketing strategy that aligns perfectly with your goals!